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Cable provider opens office in Alexandria Mall
Written by Jeff Matthews
Photo Caption: Suddenlink Inc. sales representative Lyn Kelly (right) explains a new remote control to Alexandria resident Dolores Dunn at the opening of the company's office in the Alexandria Mall on Wednesday. / Tia Owens-Powers/ towens@thetowntalk.com

     Cable provider Suddenlink Inc. is finally on the south side of the Red River in Rapides Parish.

     The cable TV, internet and phone provider held a grand opening for its retail store in the Alexandria Mall on Wednesday, adding a presence to its longstanding office on Donahue Ferry Road in Pineville.

     "Alexandria has been wanting this," said Alexandria Mayor Jacques M. Roy. "We love Pineville, but people wanted to have one here. I hope folks appreciate Suddenlink's commitment to being here."

     "It took us awhile to get the right fit," said Suddenlink General Manager Glenn Parker. "We looked at several different properties, but we kept coming back to this one."

     The retail store is next to Burlington Coat Factory in the mall. In addition to being able to pay bills and set up service, the store features interactive, hands-on displays of Suddenlink products.

     It will be open from 10 a.m. to 7 p.m. Monday-Friday and from noon to 6 p.m. Sunday.

     "Obviously, we want to be more customer-friendly," Parker said. "This is a place where folks will be able to test drive our products. They can get on the Internet, look at our high-def products. We can take care of all their needs."

     Suddenlink has been trying to establish a location in Alexandria for about two years, Parker said, but searching for the right property and caution because of the economy slowed the process.

     The mall was a good fit, he said, because of its retail environment.

     The opening Wednesday is part of a push by Suddenlink for more of its newly designed retail stores. Suddenlink already had a retail store in Natchitoches. It opened one in Ruston Monday and will open another in Lake Charles today..

Suddenlink Communications (suddenlink.com) is the seventh largest cable operator in the United States, supporting the information, communication and entertainment demands of approximately 1.4 million residential customers and thousands of commercial customers in Arkansas, Louisiana, North Carolina, Oklahoma, Texas, West Virginia and elsewhere. Suddenlink simplifies its customers’ lives through one call for support, one connection, and one bill for TV, Internet, phone and other services.

 

 

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