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Suddenlink Logs 1 Million High-Speed Internet Customers

ST. LOUIS (Dec. 20, 2012) – Suddenlink announced today that it has achieved a new milestone, recording 1 million high-speed Internet customers.

Mark Saenz from Midland, Texas, was also identified today as customer number 1 million and was awarded an iPad and one year of free services from Suddenlink.

Coincidentally, the 1-million milestone has been reached shortly after the company completed work on its nationwide capital investment program, Project Imagine, which involved approximately $350 million of investments over three years, above and beyond Suddenlink’s traditional capital spending levels.

Through that program, Suddenlink introduced faster Internet speeds and upgraded speeds of existing services. The faster speeds were made possible by extending the reach of the cable industry’s proprietary, cutting-edge, DOCSIS 3.0 technology from fewer than one-in-four to more than nine-of-10 customers at project’s end.

During Project Imagine, Suddenlink introduced its High Speed Internet MAX 107.0 service, with download speeds of up to 107 Megabits per second (Mbps). At the time of its introduction in 2010, it was the fastest residential high-speed Internet offering by a major provider in the United States. Midland customers can choose services with download speeds of up to 3, 15, 30, 50 and 107 Mbps.

Also during Project Imagine, Suddenlink more than tripled the number of high-definition TV channels it offers, expanded its video on demand service reach to more than 90 percent of its customers, increased Internet speeds, and introduced all-digital TV lineups to a number of communities. .

Suddenlink Communications (suddenlink.com) is the seventh largest cable operator in the United States, supporting the information, communication and entertainment demands of approximately 1.4 million residential customers and thousands of commercial customers in Arkansas, Louisiana, Missouri, North Carolina, Oklahoma, Texas, West Virginia and elsewhere. Suddenlink simplifies its customers’ lives through one call for support, one connection, and one bill for TV, Internet, phone and other services..

 

 

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